Quidpro.ai
A Comprehensive AI-Powered Legal Platform Breaking Down Barriers Between Lawyers and Clients While Streamlining Workflow for Small and Medium Law Firms
Quidpro.ai is a platform that simplifies the connection between clients and lawyers, making legal services more accessible. Available on both desktop and mobile, it helps clients find the right lawyer and provides small to medium-sized law firms with AI tools to streamline their workflow. From booking consultations to managing cases and feedback, Quidpro.ai removes traditional barriers and improves efficiency for both clients and legal professionals.
Main Flow:
Client to Lawyer Connection
This video introduces the core experience of Quidpro.ai from both perspectives — client and lawyer.
It showcases how clients search for and book the right lawyer, and how lawyers onboard and set their availability.
This flow highlights the foundational features that drive the platform’s value: accessibility for users and flexibility for legal professionals.
QUIDPRO'S USERS
Our platform is designed for solo lawyers, small to medium-sized law firms, and individuals seeking legal help. These users benefit from our easy-to-use, cost-effective solution that simplifies workflows and streamlines the process of finding and booking legal services. We focus on providing accessible and efficient tools that cater to the needs of smaller practices and individual clients, rather than the complex requirements of larger firms.
User Interview & Desktop Research Takeaways
We conducted interviews with both clients and lawyers, and combined those insights with trusted legal industry reports. The same patterns kept emerging — confusion, inefficiency, and a lack of trust on both sides.
These takeaways became the foundation for our design decisions.
Problem
Accessing legal help is harder than it should be. Through interviews with real users and lawyers, and by analyzing trusted industry reports, we uncovered the root of the problem:
🔍 Clients struggle to find the right lawyer and navigate fragmented legal workflows.
⚖️ Lawyers waste time on low-quality leads and disconnected tools.
Quidpro aims to fix this broken journey by connecting both sides through a unified, intelligent platform.
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Challenge 1:
Designing a Smarter Way to Find the Right Lawyer
For users, determining if a lawyer is the right fit involves many complex factors, such as specialization, experience, case types, and fees, making the process time-consuming and overwhelming.
How can we help users quickly and efficiently find the lawyer that best suits their needs?
DESIGN SOLUTION
Mobile Search Solution: Simplifying Lawyer Search
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Search by Keywords: Users can search for terms like "free consultation," "affordable lawyer," "experienced in court," or "fast response" to quickly find lawyers that meet their specific needs. This keyword search helps users narrow down results based on important factors, making the process faster and more tailored to their requirements.
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Search by location: This ensures that users are matched with lawyers who can legally represent them based on location, reducing the risk of contacting someone who isn’t licensed in their state.
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Search by Law Category: Users can filter lawyers by their area of expertise, helping them quickly find the right specialist for their legal needs.
💡 Precision in Search: UX Meets Logic
Why “Keyword” became “Lawyer or Firm Name”
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We originally used “Keyword” as the search label to offer flexibility. But it proved too vague — users weren’t sure what to type. In testing, most users just wanted to find a specific lawyer or firm by name.
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Since the results page already offers powerful filters, this input field became focused on quick and precise targeting — not general exploration. The label change clarified user intent and improved search confidence.
✨ Making Inputs Work: UX Meets System Intelligence
To ensure users always receive relevant results — even with minimal input — I defined logic rules that adapt to different search combinations and support smart matching.
📌Handling Edge Cases: Designing for the Real World
Not every search is clean or complete — users make typos, skip fields, or try uncommon combinations. I defined fallback strategies to keep the experience helpful, even when inputs aren’t perfect.
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Challenge 2:
Designing for Real-World Legal Scheduling
Lawyers don’t work 9 to 5. Their days often involve court sessions, urgent client meetings, or unpredictable tasks that make fixed schedules unrealistic.
This made setting availability a moving target — one that needed to reflect real-time availability without overcomplicating the UI.
SOLUTION:
Final Solution: A flexible scheduling system that prioritizes control, simplicity, and clarity — by letting lawyers set defaults and manage exceptions directly from the calendar.
Initial Setup: Layered Availability System
This version uses a layered structure combining a weekly recurring schedule and date-specific overrides. Together with a date range selector, lawyers could predefine available time blocks for booking, all from a single screen.
The structure made sense logically, helping improve the booking success rate by showing only accurate time slots to clients.
Final Setup: Built Around How Lawyers Actually Work
The new design splits availability into two simple steps — giving lawyers both structure and flexibility.
📅 Step 1: Set Weekly Defaults Once
Lawyers start by setting their weekly availability — like creating a calendar template.They can return anytime to adjust this baseline.
⚡Step 2: Adjust in Real Time When Needed
In the calendar view, lawyers can block time, add one-off availability, or tweak recurring hours —without changing their default setup.
📝🧑⚖📥
Challenge 3: Streamlining Lawyer Inbox & Intake Process with AI
Lawyers handle appointment requests and intake forms in separate tools, which requires manually reviewing case details and documents before meetings. This leads to slower decisions, incomplete preparation, and repetitive form creation.
⚡SOLUTION：
A unified AI-powered workspace that centralizes requests, automates evaluation, generates or reuses intake forms, checks completeness, and assists with meeting preparation and follow-ups, all in one seamless workflow.
📥 From Requests to Ready: One Seamless Inbox
The AI-powered Inbox becomes the lawyer’s single workspace to capture, evaluate, and prepare for every client interaction.
📝 From Accepted to Prepared: Smarter Intake, Every Time
After accepting a consultation, lawyers can link an intake form by uploading one, building it manually, or generating it with AI from client details. This ensures key information is ready before the meeting.
🪄 From Client Info to Custom Form: AI-Powered Intake
The AI instantly drafts a tailored intake form from the client’s submitted details, saving lawyers time while ensuring the form captures exactly what’s needed for the case.
🪄 From Client Info to Custom Form: AI-Powered Intake
The AI instantly drafts a tailored intake form from the client’s submitted details, saving lawyers time while ensuring the form captures exactly what’s needed for the case.
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From Matching to Retention — Powered by AI
Quidpro started by solving the hardest first step — helping clients find the right lawyer. As we grow, our focus shifts to retention: building intelligent tools that lawyers actually want to use every day.
By combining strong AI capabilities with real workflow needs, we’re creating a platform where lawyers stay longer, work smarter, and deliver better client outcomes — fueling a self-sustaining network of trust and growth.
⚡Step 2: Adjust in Real Time When Needed
But helping clients find a lawyer is only one side of the equation.To build a thriving platform, we also need to help lawyers stay — by giving them tools they truly want to use.
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Conclusion: What I Built & Learned
Quidpro.ai was more than a design challenge — it was a real product, built and launched.
As my first end-to-end ownership project, it gave me the opportunity to rethink how people access legal help. From deeply understanding two distinct user groups to designing a scalable, AI-powered platform, this experience pushed me to think strategically, design responsibly, and build for real-world complexity.
